FAQ
A&J Australia is one of the leading plastic, paper, and packaging suppliers in Victoria, New South Wales, Queensland, and South Australia. We supply plastic, paper, and packaging supplies to businesses across a range of different industries.
We have 30 years+ of experience in manufacturing plastic bottles and drums, and we take pride in providing high-quality products and excellent customer service throughout our years of operation.
Yes, we are committed to sustainability. We offer eco-friendly options, such as recycled materials, and continually strive to minimize our environmental impact.
Yes, we provide after-sales support and assistance to address any queries or concerns you may have after receiving our products.
Simply visit our website's "Contact" page or reach out to our sales team via email or phone.
Provide us with your specifications, annual volume of your order and transportation details, and we will tailor quotes to meet your unique requirements and ensure cost-effectiveness.
Our lead time may vary depending on the order size, customization requirements and current production schedule, and can be around 2-4 weeks. Our customer support team will provide you with an estimated lead time upon order placement.
You can place an order by contacting our customer support team through our website, email, or phone.
Yes, having an MOQ allows us to optimize our production processes, minimize setup costs, and offer competitive pricing to our customers.
The minimum order quantity varies depending on the product type and size. Please contact our customer support team, they will be happy to provide you with the necessary information and assist you with your order.
Yes, we offer samples for evaluation purposes. Contact our customer support team to request samples.
Yes, we offer the option for customers to pick up their orders directly from our manufacturing facility. Our customer support team will inform you when the stock is ready for pick-up.
There are no additional charges for pick-up orders.
Our products are available in a wide range of sizes and capacities to meet the diverse needs of our customers. From 100ml bottles to 220L drums, we have you covered.
We use high-quality and food-grade plastic materials in the production of our bottles and drums to ensure durability, safety, and compliance with industry standards.
Yes, we offer customization options for our products to cater to specific requirements such as color, shape and labelling. Our team will work closely with you to bring your ideas to life.
Yes, our products are versatile and can safely contain a wide range of liquid and solid substances, making them ideal for various applications.
We provide two labeling options: hand labeling and IML (In-Mold Labeling).
Hand labeling involves applying adhesive labels onto the products manually, while IML labeling involves placing pre-printed labels inside the mold during the manufacturing process.
For our production team to ensure the labels fit your chosen product perfectly, we kindly request that you provide us with a label sample or the label size specifications. This will help us optimize the labeling process and deliver the best results.
We primarily use standard wooden pallets for packing our stock. These pallets are sturdy, reliable, and widely used in the industry for transportation and storage.
- CHEP Pallets : These pallets meet international shipping standards, providing an excellent solution for safe and secure transportation. We can do both CHEP SWAP and CHEP transfer.
- Loscam Pallets : A reputable brand known for producing durable and dependable pallets. We can do both SWAP and transfer in Victoria and Queensland site.
- A&J/Plain Pallets : We can always provide high-quality pallets if you don't have CHEP or Loscam. When you return the pallets to us, the pallet fees are refundable. This way, we encourage responsible pallet management and ensure smooth operations for both of us.
A&J Australia offers a range of plastic products for different industries and applications. Some of the plastic products we can provide include plastic buckets and pails, LDPE and HDPE bottles, HDPE cubes, plastic jerry cans, plastic drums and barrels and spray trigger products. You can rest assured that all of our plastic products are made from high-quality materials and are available in a range of sizes to suit your requirements.
Not all plastic products are recyclable, but many are. Whether a plastic product is recyclable will often depend on its composition. It's essential to check with your local recycling program to determine which plastic products are accepted and how to best prepare them for recycling.
The best way to dispose of plastic packaging supplies responsibly is by recycling them. Many plastic materials, such as containers, bags and wraps, can be recycled. Check with your local recycling program to determine which materials are accepted. Another option is to reuse plastic packaging supplies where possible. For example, plastic containers can be repurposed for storage, while bubble wrap can be reused as cushioning material for shipping.
We implement stringent quality control measures at every stage of the manufacturing process to ensure that our products meet the highest standards of quality and safety.
Our plastic bottles and drums are certified to meet industry-specific standards, and we continuously update our certifications to comply with the latest regulations.
Certainly! We can provide technical specifications and material data sheets upon request to support your decision-making process.
We strictly adhere to industry guidelines and employ food-grade materials and manufacturing processes to ensure the safety and hygiene of our products for food and beverage applications.
We employ secure packaging techniques to protect our products during transit and work with reliable shipping partners to ensure timely and safe delivery.
If you encounter any quality issues with your order, please keep the sample and pallet label and contact our customer support team immediately. We are here to assist you and resolve any concerns you may have.
Depending on the nature of the quality issue, we will either offer a replacement for the affected products or provide a refund. Our goal is to ensure your complete satisfaction with our products and services.